Everything agents ask us.

No. A PMS is software you still have to run yourself: a channel manager, calendar and inbox you log into and operate. We are the opposite. We are a fully staffed operations department that runs the day to day for you, guest messaging, cleaning, dynamic pricing, maintenance and compliance, all handled by a real team.

Our own technology sits underneath, and connects to your PMS if you already have one, but the point is that there is nothing for you to operate. People plus software, done for you, not another tool to learn.

A short stay agent manages properties under their own brand and owns the client relationship. We do the reverse. We never take your client, never show our name and never compete with you.

You stay the agent and keep the owner, the brand and the margin, while we are the invisible operation behind you. Think of us as your outsourced operations department, not a rival manager. Our fee, from 8%, is simply your cost to run that operation, and you charge your owners whatever you like on top.

A single flat fee: 8% of booking income, and that is everything. Channel management, a dynamic pricing engine, 24/7 guest messaging, guest guides, smart-lock and access technology, cleaning coordination, maintenance, compliance support, owner statements and integrations are all included. No setup fee, no tie-in, and no separate bills for the tools an agency usually pays for on top.

Add properties whenever you win them and we scale with you, with no extra overhead on your side. See what's included →

The 8% covers running the ongoing operation of each property. A few things sit outside it by design, because most of our partners want to own them:

The owner relationship. Winning owners, agreeing terms and looking after them is your business and your reputation. We never sit between you and your client, and the dashboards and reporting we provide are there to make you look great.

Physical property setup. Furnishing, styling, photography and getting a new place guest-ready is where you add your own signature, so we leave it in your hands. We are happy to assist or advise whenever you want us to.

The listings themselves. Your positioning, your words and your brand voice are part of what sets you apart. You lead on these, and we can help if you need it.

Third-party costs such as cleaner pay and consumables, safety certificates and licence fees are passed through at cost and agreed up front. Once a property is set up and live, that is when we take over the majority of the ongoing operations, so you can focus on relationships and growth while we run the day to day.

Yes. You charge your owners whatever you charge today, say 18%, and our fee, from 8%, is simply your cost to run the operation. The difference is retained margin on work we deliver, with no added headcount on your side. On a property earning £45,000 a year you might charge your owner £8,100 and pay us £3,600, keeping £4,500. It compounds across your whole portfolio. Model your margin →

The coordination is: we schedule and manage every turnover through the app, so you and your owners never chase a clean. The cleaners' own pay and consumables are a pass-through cost, normally recovered through the guest cleaning fee rather than from owner income, and always itemised on the owner statement.

Neither. There's no setup fee and no lock-in. Add or remove properties whenever you like, and we scale with your portfolio.

You do, and no. Your booking income never passes through us. On the OTAs and through your PMS, guest payments and payouts settle straight to you exactly as they do now, and our fee is invoiced separately. We do not hold your cash, or your owners' cash, at any point.

The only exception is entirely optional: if you want us to run payments on your direct-booking website, we can, for a small fee. Even then the funds settle directly to your own account through your own payment provider, not to us. Your money, and your owners' money, is never ours to hold.

No. We're a fully white-label operations layer that runs behind the scenes. Owner dashboards, guest messaging, guides, statements and access all carry your brand, your name and your colours. To your owners and guests, it is all you, we're invisible.

You do, always. We never contact your owners or sit between you and your client. Fully managed means the operation is handled for you, not that we take over your client. You stay the face; we run the engine.

Yes. Every owner beneath you gets their own branded portal showing income, occupancy, bookings, payouts, quality checks and documents, with clear itemised monthly statements. You, as the agent, get a single view across all your owners. See the owner dashboard →

Keep the cleaning team you already trust, we schedule and manage them through a simple app. We work with the major PMS and channel platforms, and because the 8% already includes channel management and a dynamic pricing engine, you're not paying for those separately. We fit around the way your agency already runs.

No. The only thing you need is a live listing on Airbnb or another platform, and we can integrate everything from there. We connect your listings and build our channel management, pricing, guest messaging and the rest of the operation around them, bringing in a full PMS if and when it makes sense. You do not need any tooling in place before you start with us.

The full day-to-day operation: 24/7 guest messaging from a per-property knowledge base, dynamic pricing, cleaning and turnover coordination, maintenance and asset tracking, smart-lock and access automation, compliance and licensing support, and clean, itemised owner statements and reporting. See the full list →

Yes, licensing support, safety certificate scheduling and record-keeping are all part of the service, so nothing slips through the cracks. Any third-party costs (certificates, local authority licence fees) are passed through at cost and agreed up front, never a surprise.

A guided onboarding takes you from agent to live properties: your company and login, then your owners, then each property with its PMS, cleaners, pricing and channels. Every answer creates the real account and configuration, so there's nothing to re-key. See how it works →

Absolutely. Start with one, prove it out, then add properties whenever you win them. It is 8% to start, with volume discounts as you grow, and we scale with you, no minimums, no tie-in.

Yes. If you own and manage around three properties or more of your own, and already have your own cleaning and maintenance teams, you are a great fit. We take over the day-to-day that eats your time, 24/7 guest messaging, dynamic pricing, turnover scheduling, maintenance coordination and compliance, while your trusted cleaners and contractors keep working, now scheduled and managed through our app.

You keep full control and get all the benefits: your own owner dashboard with live performance and statements, and a professional operation running under your name. Most self-managing owners come to us to buy back their time without giving up their standards.