Everything owners ask us.

One low, aligned fee: 12% base commission on booking income, covering full end-to-end management, plus 20% on income above a data-led target for your property. There are no setup fees, no tie-ins and no hidden extras.

Because the 20% only applies once we've beaten an agreed target, we only earn more when you do. See a worked example →

No — the 12% covers management. Professional cleaning is charged separately at competitive local rates, and is typically recovered through the guest cleaning fee rather than from your income. You'll always see it itemised on your statement.

The instant estimate uses real short-let data for your postcode area, so it's a solid guide. Your precise forecast is then modelled on live data analytics for your exact address and property type — that's the figure we'll send in your free, no-obligation report. Get your estimate →

A guaranteed checklist we run on every property: 70 checks each turnover, 18 weekly (including void periods) and 12 monthly — 100 points in total, covering cleaning, safety, presentation, maintenance, pricing and reporting. Every point is logged to your owner dashboard. See the full breakdown →

Because our teams are local to every area we cover, someone is always close by. In our core Edinburgh and Glasgow markets that's on-site in 38 minutes on average — sometimes as quick as 10 minutes, and barely 2% of call-outs take over an hour — for lockouts, guest issues, emergencies or maintenance, with the same hands-on model across East Lothian and South Ayrshire. Response times are measured during working hours (Mon–Fri 9am–6pm, Sat 9am–3pm). You deal with the same trusted local people every time, never a distant call centre.

We make it effortless. We manage the entire handover, from giving notice to your current manager to getting your listings live — you won't lift a finger. There's no tie-in, and if you're ever not better off after our fee, you can leave with no notice and we'll have your keys back within 24 hours.

Payouts are made monthly, straight to your account, with a clear statement of bookings, income and our fee. Everything is also visible in real time in your owner portal, so there's never a black box.

Yes. We're the sister company of STL Solutions, the UK's leading short-let professional services company, so your licence applications and renewals are built into your management fee, with access to expert planning guidance through STL Solutions. Safety certificates (gas, electrical, EPC and similar) and the local authority licence application fee are charged in addition, at cost — always agreed up front, never a surprise.

Edinburgh, Glasgow, East Lothian and South Ayrshire — across the city centres, coast and surrounding neighbourhoods. See the postcodes we cover → Not listed? We're expanding across Scotland — just ask about your postcode.